Hospitality Executive / Hotel Staff / Restaurant Staff

Job Description

The Hospitality staff is responsible for providing excellent customer service, maintaining cleanliness and hygiene, and ensuring guests have a pleasant and comfortable experience.

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✅ Key Responsibilities

🔹 Front Office / Guest Service

• Welcome and assist guests courteously
• Handle check-in/check-out procedures
• Respond to guest queries and complaints
• Manage bookings and reservations

🔹 Food & Beverage / Service

• Take food and beverage orders
• Serve guests promptly and professionally
• Ensure cleanliness of dining and service areas
• Follow food safety and hygiene standards

🔹 Housekeeping / Support

• Clean and maintain rooms and common areas
• Replenish supplies and report maintenance issues
• Follow hotel safety and hygiene guidelines

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🎓 Eligibility / Qualifications

• Minimum 10th / 12th Pass
• Hotel Management / Hospitality course preferred (not mandatory)

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🧠 Skills Required

• Good communication and customer service skills
• Polite and friendly attitude
• Ability to work in shifts and weekends
• Teamwork and multitasking abilities

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💼 Experience

• 0–5 years experience
• Freshers can apply

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💰 Salary

₹12,000 – ₹30,000 per month

• Tips / Service charges / Incentives (as applicable)

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🌟 Preferred Candidate

• Well-groomed and professional
• Customer-focused mindset
• Willing to learn and grow in hospitality industry